Refund Policy
1. Eligibility
- Refunds are available for eligible items returned within 14 days of receipt.
- Items must be in their original condition, unused, and with all tags and packaging intact.
- Custom orders are typically non-refundable.
2. Refund Process
- To initiate a refund, please contact us at info@almohanadinterior.com or (971) 56777 7588.
- We will provide you with return instructions.
- Once we receive the returned item, we will inspect it to ensure it meets our return eligibility criteria.
- If the item is eligible for a refund, we will process it to your original payment method within 14 business days.
3. Refund Amount
- The refund amount will be the original purchase price of the item, minus any shipping charges and applicable taxes.
- If you received a discount or coupon code, the refund amount may be adjusted accordingly.
4. Damaged or Defective Items
If you receive a damaged or defective item, we will process a full refund or replacement at our discretion.
5. Shipping Costs
- You are responsible for the cost of return shipping, unless the item is defective or damaged.
- If the item was originally shipped to you at no cost, we may deduct a restocking fee from your refund.
Please note: Our refund policy may vary depending on the specific product or situation. We encourage you to review the terms and conditions for your order carefully.