Cancellations & Returns
1. Cancellations
- Before shipment: If you wish to cancel your order before it has been shipped, please contact us immediately at info@almohanadinterior.com or (971) 56777 7588. We will do our best to accommodate your request.
- After shipment: Once your order has been shipped, we may not be able to cancel it. However, you may return the items upon receipt subject to our return policy.
2. Returns
- Eligibility: Items must be returned within [number] days of receipt. Items must be in their original condition, unused, and with all tags and packaging intact.
- Return process: Please contact us at info@almohanadinterior.com or (971) 56777 7588 to initiate a return. We will provide you with return instructions.
- Return shipping: You are responsible for the cost of return shipping, unless the item is defective or damaged.
- Refunds: Refunds will be processed to your original payment method within [number] business days of receiving the returned item.
3. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund.
4. Custom Orders
Custom orders are typically non-refundable. Please review the specific terms for your custom order before placing it.
5. Exchange Policy
We do not offer exchanges. If you need a different size or color, you can return the original item and place a new order.
Please note: Our return policy may vary depending on the specific product or situation. We encourage you to review the terms and conditions for your order carefully.